Norseman Trading Pty Ltd shared charter terms and conditions:

Refunds Policy:

  • If a passenger cancels a tour within the 24 hour period, a cancellation fee of 100% applies.
  • If a passenger cancels a tour outside the 24 hour period, passengers have the option of changing their day of travel or will be provided with a refund in the same form that payment was made.
  • Should passengers not turn up to the specified pick up point or departure point without notification during the 24 hour period, a full cancellation fee will apply.
  • A change of travel date  will  not incur a cancellation fee if 24 hours notice is given.
  • On rare occasions, our full day fishing adventure can be subject to the effect of weather or unforeseen circumstances. If a tour is cancelled by Norseman for any reason, passengers will be offered a full refund or an alternative day of travel.
  • Refunds will only be given to the person or company that made the booking and payment.
  • No refunds will be given for “no shows”

Refunds Policy Private Charters:

  • If a private charter is cancelled within 7 days of charter date a 100 % cancellation fee applies
  • If a private charter is cancelled outside the 7 day period, the chartering organisation have the option of changing their day of travel or will be provided with a refund in the same form that payment was made.
  • A change of travel date  will  not incur a cancellation fee if 7 days notice is given to Norseman Trading Pty Ltd.
  • On rare occasions, our full day fishing adventure can be subject to the effect of weather or unforeseen circumstances. If a tour is cancelled by Norseman for any reason, passengers will be offered a full refund or an alternative day of travel.
  • Refunds will only be given to the person or company that made the booking and payment.

Norseman Trading Pty Ltd and/or its owners and operators do not accept any responsibility for any injury to, or death of, any of its passengers whether during embarking, carriage, fishing activities, external tour activities, disembarking and whether caused by negligence or otherwise howsoever of any of its servants or agents and liability for all claims or demands whatsoever in respect of all injuries or death howsoever caused is hereby excluded.

We reserve the right to refuse entry to any vessel/vehicle or any part of Norseman Trading Pty Ltd property if it is deemed that a person is intoxicated, abusive or threatening any of the employees or passengers – or if the passengers refuse to comply with the company’s rules and regulations. At all times, directions from the crew or skipper of the vehicle/vessel must be obeyed and refusal to do so may result in being excluded from the tour.

All reef fishing tours are subject to minimum number requirements and are subject to cancellation if minimum numbers requirements are not met.